Customer Testimonials
We're very eager to hear from you and adding your story to our long list of satisfied customers. It is extremely important for us to find out your opinion about the quality of our services. This also helps us get more information about our customers' satisfaction level. If for any reason you were dissatisfied we welcome your comments too. Drop us a line. We're always glad.
Dealer Reputation
4.8/5
Customer Service: 
4.8
Friendliness of Staff: 4.9
Quality of Work/Product:
4.7
Price of Work/Product: 4.6
Overall Experience: 4.9
4.8Friendliness of Staff:
4.9Quality of Work/Product:
4.7Price of Work/Product:
4.6Overall Experience:
4.9Testimonials
February
2
2012
Randolph Wojahn
Reason for visit: ServiceRecommend this dealership?: YES
Employees that assisted me: JR Disbrow
Customer Service: 5.0
Friendliness of Staff: 5.0
Quality of Work/Product: 5.0
Price of Work/Product: 5.0
Overall Experience: 5.0
Overall Score: 5.0
5.0Friendliness of Staff:
5.0Quality of Work/Product:
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5.0Overall Score:
5.0
We have leased and owned Honda automobiles for almost ten years. Besides the fact that it is a fine product we have received the kind of service that ensured we'd keep coming back. Without question - our relationship with JR has been an entirely gratifying experience. The man doesn't know the word 'no'...it's always 'we can do it now, or bring it in first thing, tomorrow will be fine, and so on. When we are waiting he even gives status reports on the services being performed. He has shown us how to properly use the bells and whistles on our ever increasing sophisticated machines and not once has he shown impatience with us. His knowledge, forbearance, and friendly accommodation makes it such a pleasure to do business with Brandon Honda. If I were his boss I'd give him a huge bonus! Seriously! Sincerely yours, Randy and Mary Louise Wojahn
February
2
2012
Randolph Wojahn
Reason for visit: SalesRecommend this dealership?: YES
Employees that assisted me: Hassan Slim, Ryan Aquino
Customer Service: 5.0
Friendliness of Staff: 5.0
Quality of Work/Product: 5.0
Price of Work/Product: 5.0
Overall Experience: 5.0
Overall Score: 5.0
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5.0Overall Score:
5.0
Our recent purchase of a CR-V was a really satisfying experience. Hassan went the distance to assure we got all that we wanted from the accessories to the final price. And he did it without the trauma and the drama one usually associated with a new car purchase. His thoroughness and honesty and friendliness were obvious were evident throughout the negotiations. Ryan Aquino was also thorough and helpful. He patiently - maybe his most admirable attribute - walked us through the myriad and often confusing details of auto financing. To prove this point we actually changed our minds on the extended warranty and he patiently did over a whole mess of paperwork the next day. I don't think I could have done what he did without showing some displeasure. Great employee for Brandon Honda. Please share this with them. Sincerely yours - Randy and Mary Louise Wojahn
January
9
2012
S Burns
Reason for visit: ServiceRecommend this dealership?: YES
Employees that assisted me: J R Disbrow
Customer Service: 5.0
Friendliness of Staff: 5.0
Quality of Work/Product: 5.0
Price of Work/Product:
3.0
Overall Experience: 5.0
Overall Score: 4.6
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5.0Price of Work/Product:
3.0Overall Experience:
5.0Overall Score:
4.6
I bought my car at Brandon Honda and Jason was the service advisor I always requested. After he left, I was worried that I would not find another advisor as good as Jason, but J R Disbrow has been great. I believe he is honest with me and he has been very helpful, so I always ask for him.
January
9
2012
MARY STEENSRUD
Reason for visit: ServiceRecommend this dealership?: YES
Employees that assisted me: J. R. Disbrow
Customer Service: 5.0
Friendliness of Staff: 5.0
Quality of Work/Product: 5.0
Price of Work/Product: 5.0
Overall Experience: 5.0
Overall Score: 5.0
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5.0Overall Score:
5.0
The IMA battery in my 2002 Honda Insight needed to be replaced. J.R. Disbrow went the extra mile by researching Honda warranty notices over the past year to make sure the replacement was done under the warranty policy. Instead of costing me over $3,000, my bill was $31.73...for the oil change. I highly recommend Brandon Honda and J.R. Disbrow for their service.
I have purchased three cars from this dealership and find them very customer oriented.
January
9
2012
Robert Colon
Reason for visit: ServiceRecommend this dealership?: YES
Employees that assisted me: J.R. Disbrow
Customer Service: 5.0
Friendliness of Staff: 5.0
Quality of Work/Product: 5.0
Price of Work/Product: 5.0
Overall Experience: 5.0
Overall Score: 5.0
5.0Friendliness of Staff:
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5.0Price of Work/Product:
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5.0Overall Score:
5.0
I bought a 2011 Honda Odyssey Touring Elite van back in October of 2010, when it first came out, and am very proud of that van. Mr. Disbrow, in the service department, has taken care of me and my van every step of the way. Whenever I have a problem or can't understand all the complex instructions in the car manual he has taken the time to correct the problem and show me how things work. I hardly have to open the hood knowing that Mr. disbrow and Honda has taken care of my van. I believe I made the right choice in buying a Honda product and am trying to get my wife to give up her Toyota and buy a Honda. I will recommend Honda to my friends because of the friendliness and experience of the staff in the service and sales departments.
January
9
2012
martha crosby
Reason for visit: ServiceRecommend this dealership?: YES
Employees that assisted me: Mr JR Disbrow
Customer Service: 5.0
Friendliness of Staff: 5.0
Quality of Work/Product: 5.0
Price of Work/Product: 5.0
Overall Experience: 5.0
Overall Score: 5.0
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5.0Overall Score:
5.0
So nice in this world to finally have a service man that will tell you the truth and give you a fair reason for repairs and needed service, without breaking the bank.
January
9
2012
Diane Wright
Reason for visit: ServiceRecommend this dealership?: YES
Employees that assisted me: J.R. Disbrow
Customer Service: 5.0
Friendliness of Staff: 5.0
Quality of Work/Product: 5.0
Price of Work/Product:
4.0
Overall Experience: 5.0
Overall Score: 4.8
5.0Friendliness of Staff:
5.0Quality of Work/Product:
5.0Price of Work/Product:
4.0Overall Experience:
5.0Overall Score:
4.8
I have owned a Honda for the last 12 years and have been having my car serviced at Brandon Honda for over 10 of those years. My service advisor is J.R. and he is probably the main reason why I stay with Honda. Last year when I was deciding whether to buy another Honda or venture into something new I thought about JR and decided that I would have to stick with a Honda in order to keep him as my service advisor. Now that shows you how much I trust his advise and judgement regarding the care of my vehicle. I know that I could take any car to Honda for service but I perfer to take a new vehicle to the manufacturers dealership. JR is honest and straight shooting and ALWAYS goes out of his way to accomidate my schedule and keeping my car running at top notch. I would HIGHLY recommend this dealership for service but in particular JR as your service advisor. Keep up the good work JR, we appreciate you!!
September
6
2011
Brad Thomas
Reason for visit: SalesRecommend this dealership?: YES
Employees that assisted me: Forrest Jones
Customer Service: 5.0
Friendliness of Staff: 5.0
Quality of Work/Product: 5.0
Price of Work/Product: 5.0
Overall Experience: 5.0
Overall Score: 5.0
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5.0Price of Work/Product:
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5.0Overall Score:
5.0
I went to Brandon Honda looking for a new Honda Fit. These cars have been VERY hard to find! To my surprise they had a great selection! All colors available. When most dealers had 1-2 in stock they had a HUGE selection!! I found the one I wanted and got a great deal! Dealt directly with the Internet Director Forrest Jones! Also had the owner John Marazzi come by and personally thank me for my business! I will refer everyone here!
September
5
2011
Esther Williams
Reason for visit: SalesRecommend this dealership?: YES
Employees that assisted me: Cris
Customer Service: 5.0
Friendliness of Staff: 5.0
Quality of Work/Product: 5.0
Price of Work/Product: 5.0
Overall Experience: 5.0
Overall Score: 5.0
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5.0Price of Work/Product:
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5.0Overall Score:
5.0
Everyone at the dealership was so nice and they all had nothing but good things to say about the new owners.
Esther
September
5
2011
Jamie Sullivan
Reason for visit: SalesRecommend this dealership?: YES
Employees that assisted me: Kyle
Customer Service: 5.0
Friendliness of Staff: 5.0
Quality of Work/Product: 5.0
Price of Work/Product: 5.0
Overall Experience: 5.0
Overall Score: 5.0
5.0Friendliness of Staff:
5.0Quality of Work/Product:
5.0Price of Work/Product:
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5.0Overall Score:
5.0
I bought a used car and I got a 10 year 100,000 mile warranty.
Jamie
September
4
2011
Tom Shuester
Reason for visit: SalesRecommend this dealership?: YES
Employees that assisted me: Hassan
Customer Service: 4.0
Friendliness of Staff: 5.0
Quality of Work/Product: 5.0
Price of Work/Product: 5.0
Overall Experience: 5.0
Overall Score: 4.8
4.0Friendliness of Staff:
5.0Quality of Work/Product:
5.0Price of Work/Product:
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5.0Overall Score:
4.8
I went to a few honda dealerships and none of them had very many vehicle but when I stopped by Brandon Honda there selection was overwhelming. They had at least 300 honda's and most importantly they had the accord I wanted.
Tom
September
4
2011
Jerry Smith
Reason for visit: SalesRecommend this dealership?: YES
Employees that assisted me: Ramon
Customer Service: 5.0
Friendliness of Staff: 5.0
Quality of Work/Product: 3.0
Price of Work/Product: 4.0
Overall Experience: 5.0
Overall Score: 4.4
5.0Friendliness of Staff:
5.0Quality of Work/Product:
3.0Price of Work/Product:
4.0Overall Experience:
5.0Overall Score:
4.4
I love the new website. It is so user friendly and easy to use.
Jerry
September
3
2011
Sarah Jacobs
Reason for visit: SalesRecommend this dealership?: YES
Employees that assisted me: John
Customer Service: 5.0
Friendliness of Staff: 5.0
Quality of Work/Product: 4.0
Price of Work/Product: 5.0
Overall Experience: 5.0
Overall Score: 4.8
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5.0Overall Score:
4.8
I had price quotes from 3 other Honda dealerships and i brought those to Brandon Honda because I was told they have "price protection" and sure enough they beat the price and gave me a nationwide lifetime warranty. I will definately be back.
Sarah
September
3
2011
Ryan Johnson
Reason for visit: SalesRecommend this dealership?: YES
Employees that assisted me: Sonny
Customer Service: 5.0
Friendliness of Staff: 5.0
Quality of Work/Product: 5.0
Price of Work/Product: 5.0
Overall Experience: 5.0
Overall Score: 5.0
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5.0Quality of Work/Product:
5.0Price of Work/Product:
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5.0Overall Score:
5.0
I came to the dealership a little embarresed because of my credit issues. My family and I have been going through tough times the last year and our credit has been hurt by it. I was so surprised when i was able to leave the dealership in a brand new civic and my interest rate was only 3.9%
Ryan
September
3
2011
Chris Thomas
Reason for visit: SalesRecommend this dealership?: YES
Employees that assisted me: Tony
Customer Service: 5.0
Friendliness of Staff: 5.0
Quality of Work/Product: 4.0
Price of Work/Product: 4.0
Overall Experience: 5.0
Overall Score: 4.6
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4.0Price of Work/Product:
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5.0Overall Score:
4.6
I came to Brandon Honda ready for a typical car experience. I left extremely happy. I was contacted by there Internet department and I was told I would be meeting with one of there managers as soon as I arrived. To my surprise when I got to the dealership I met with there general sales manager Rick. He was great to work with. Rick kept us laughing and knew honda's inside and out. He worked very hard to get me to my payment. I will refer everyone I know to Brandon Honda.
Chris
September
2
2011
Jason Westspring
Reason for visit: SalesRecommend this dealership?: YES
Employees that assisted me: Tom
Customer Service: 5.0
Friendliness of Staff: 5.0
Quality of Work/Product: 4.0
Price of Work/Product: 4.0
Overall Experience: 5.0
Overall Score: 4.6
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4.0Price of Work/Product:
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5.0Overall Score:
4.6
Like most customers I went to Brandon Honda wanting the best deal possible. I was not expecting to sit down with the Owner John Marazzi. Mr. Marazzi personaly sat with me and got to my bottom line number. I have never been treated so well purchasing a car. I will tell everyone I know to buy from Brandon Honda.
Jason
September
1
2011
Jessica Hartsford
Reason for visit: SalesRecommend this dealership?: YES
Employees that assisted me: Ramon
Customer Service: 4.0
Friendliness of Staff: 5.0
Quality of Work/Product: 5.0
Price of Work/Product: 4.0
Overall Experience: 4.0
Overall Score: 4.4
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5.0Price of Work/Product:
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4.0Overall Score:
4.4
I am a previous Brandon Honda customer and I didnt like my last experience but the dealership is close to me so I stopped by. I was pleasently surprised with my most recent experience. The attitude and helpfulness of the staff blew me away. I am so glad i gave them another shot because the new managers and staff are great.
Jessica
September
1
2011
Teresa St. John
Reason for visit: SalesRecommend this dealership?: YES
Employees that assisted me: Hassan
Customer Service: 4.0
Friendliness of Staff: 4.0
Quality of Work/Product: 5.0
Price of Work/Product: 5.0
Overall Experience: 5.0
Overall Score: 4.6
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5.0Price of Work/Product:
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5.0Overall Score:
4.6
I came into the dealership to purchase a new civic. the staff was very helpful and I even got to meet the owner Mr. Marazzi. He and his staff were very polite and helpful and I plan to be back.
Teresa
